“Data is the New Oil” – The Substance Behind the Slogan | Tential
Driving The Digital Revolution We’ve all heard the phrase “data is the new oil,” and while it may sound like hype, the truth behind it is undeniable....
Closing the AI Talent Gap: The L&D Imperative | Tential
Workforce enablement is a critical aspect of any successful technology adoption program, and the surge in AI investment will require teams ready and...
The Importance of IT Service Management in the Digital Age
In today's rapidly evolving digital landscape, IT Service Management (ITSM) plays a pivotal role in ensuring that organizations can maintain the...
Top 5 IT Service Desk Challenges and How to Overcome Them
The IT service desk is the frontline of IT support, responsible for handling a wide range of issues, from minor technical glitches to major outages....
The Benefits of IT Asset Management: Why You Need a Comprehensive Strategy
In today's fast-paced digital environment, businesses rely heavily on IT assets to drive productivity and innovation. From software licenses to...
Enhancing Customer Experience: The Role of Contact Centers in Business | Tential
In the age of digital transformation, customer experience has emerged as a key differentiator for businesses across all industries. As companies...
AI in Talent Acquisition: Transforming Recruitment for Technical Roles | Tential
The recruitment landscape is undergoing a significant transformation, driven by the rapid advancements in Artificial Intelligence (AI). As companies...