Opportunity
A global network of accounting, tax and consulting firms needed a secure, streamlined way for its professionals to authenticate and access critical business data across the globe. As they expanded their services and client base, their existing systems became fragmented and difficult to manage, creating operational inefficiencies and increased risk.
At the same time, their teams were under growing pressure to reduce costs without sacrificing talent or delivery quality. The challenge: how to build high-performing application development teams under budget constraints—while ensuring enterprise-grade security, compliance and scalability.
Solution
Tential was selected to provide a hybrid delivery model that strategically combined onshore leadership with a high-performing nearshore team based in Mexico City. This agile, cost-effective model delivered a strong technical foundation while meeting the client's rigorous talent and timeline requirements.
- Hybrid Team Structure: Tential deployed 28 developers and QA engineers organized into two agile pods. The nearshore team worked hand-in-hand with onshore counterparts, seamlessly integrated into sprint cycles and daily operations, ensuring cohesion and collaboration across time zones.
- Efficient Onboarding & Intake: Tential’s structured intake process included detailed alignment calls, onboarding guides and access setup protocols. New team members received hands-on training from tech leads and followed consistent code standards and unit testing practices. This ensured high-quality work and quick time-to-productivity.
- Technology Expertise: The team focused on Microsoft’s tech stack—.NET Core, C#, SQL Server, Azure and Angular—delivering cutting-edge applications that met the client’s complex infrastructure needs.
- Proactive Strategic Planning: Unlike other vendors who rushed to stand up nearshore teams after budget shifts, Tential had the foresight to begin building its Mexico-based delivery hub more than two years earlier. This early investment allowed Tential to deliver immediately when the client’s needs evolved.
Results
Tential’s nearshore delivery model provided significant value and long-term strategic advantage:
- Millions in Savings: The client achieved nearly $6 million in cost savings through the hybrid onshore/nearshore delivery model and process automation.
- Improved Security & Compliance: The team implemented automated controls that enhanced enterprise security and ensured compliance with global regulatory requirements.
- Accelerated Delivery: Previously manual processes were streamlined, reducing project timelines from months to weeks. This freed up internal IT resources for higher-value work.
- Global Scalability: The nearshore team enabled consistent, secure development support across 60+ countries, with localization and compliance support tailored to each territory.
- Unmatched Flexibility: Because Tential owns and operates its nearshore delivery office in Mexico, resources can be scaled up or down quickly and new hires trained rapidly—ensuring agility even as project needs shift. With the USMCA Agreement (formally NAFTA). Mexico team members can be on-site (in less than 24 hours) when needed for project kickoffs, backlog grooming sessions, go lives, project retrospectives, etc. If any extended on-site requirements are needed, TN1 Visas are a great option with Nearshore team members on-site with the customers for up to 2 years or longer.
By delivering a hybrid model that balances cost, quality and continuity, Tential helped this global professional services firm navigate budget constraints without compromising on talent or outcomes. The success of this nearshore strategy not only preserved the integrity of mission-critical projects, but also solidified Tential’s role as a trusted long-term partner.
As cost pressures and scalability continue to remain challenges, Tential’s nearshore model offers a blueprint for innovation through partnership. Our people-first approach, deep technology expertise and global delivery capabilities are helping the world’s leading organizations transform with confidence.
Ready to explore the power of nearshore? Let’s build something great together.
Strategic Foresight Meets Scalable Innovation
When others were scrambling to stand up nearshore teams, we were already in motion. Our early investment in nearshore delivery wasn’t just a smart move—it was a strategic one. It allowed us to meet our client’s evolving needs with agility, deliver high-caliber talent at scale and drive meaningful cost savings without sacrificing quality. This project is proof that when you plan ahead, you don’t just keep up—you lead.
In simpler terms: when others were reacting, Tential was already building.
